Terms of Service
Effective Date: July 2, 2026
Welcome to MeeChat.id ("MeeChat", "Service", "Platform", "we", "our", or "us").
MeeChat.id is a Software-as-a-Service (SaaS) platform operated and managed by eBilling.id, providing businesses with access to the WhatsApp Business Platform, messaging APIs, automation tools, customer communication, and related services.
By accessing or using MeeChat.id, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use our Services.
1. Eligibility
You must be at least 18 years old and legally authorized to represent yourself or your organization when using our Services.
If you register on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
2. Services
MeeChat.id provides services including but not limited to:
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WhatsApp Business Platform integration
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WhatsApp Business API access
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Customer messaging management
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Broadcast messaging
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Authentication (OTP) messaging
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Utility notifications
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Marketing messaging
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Message templates
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Automation workflows
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REST API integration
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Webhook services
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Reporting and analytics
Certain features may require approval from Meta or other third-party providers.
3. User Accounts
You are responsible for:
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Maintaining the confidentiality of your account credentials.
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Ensuring that all information provided is accurate and up to date.
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All activities conducted under your account.
You agree to notify us immediately if you suspect unauthorized access to your account.
4. Acceptable Use
You agree not to use MeeChat.id to:
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Send spam or unsolicited communications.
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Violate applicable laws or regulations.
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Distribute malware or harmful content.
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Engage in fraudulent or deceptive activities.
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Infringe intellectual property rights.
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Circumvent Meta Platform policies or WhatsApp Business Platform policies.
Violation of these rules may result in suspension or termination of your account without prior notice.
5. Compliance with Meta Policies
Our Services integrate with Meta Platforms and the WhatsApp Business Platform.
You agree to comply with all applicable:
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Meta Platform Terms
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WhatsApp Business Terms
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Meta Developer Policies
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Applicable messaging regulations in your jurisdiction
MeeChat.id is not responsible for account restrictions or suspensions imposed by Meta due to policy violations by users.
6. Customer Data
You retain ownership of all customer data and content submitted through the Platform.
By using our Services, you grant MeeChat.id permission to process such data solely for the purpose of providing the Services.
Our handling of personal information is governed by our Privacy Policy.
7. Service Availability
We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation.
Scheduled maintenance, third-party outages, or events beyond our control may affect service availability.
8. Fees and Payments
Certain Services require payment.
By subscribing to a paid plan, you agree to pay all applicable fees according to your selected subscription.
Failure to make timely payments may result in suspension or termination of your account.
Unless otherwise required by law, all payments are non-refundable.
9. Intellectual Property
All software, trademarks, logos, documentation, and content provided by MeeChat.id remain the exclusive property of MeeChat.id, eBilling.id, or their licensors.
You may not copy, modify, distribute, reverse engineer, or create derivative works without prior written permission.
10. Suspension and Termination
We reserve the right to suspend or terminate your account if you:
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Violate these Terms.
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Violate Meta or WhatsApp policies.
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Engage in fraudulent or illegal activities.
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Fail to pay applicable fees.
You may terminate your account at any time by contacting our support team.
11. Disclaimer
MeeChat.id provides its Services on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by applicable law, MeeChat.id and eBilling.id shall not be liable for:
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Loss of profits
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Business interruption
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Loss of data
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Indirect, incidental, or consequential damages arising from the use of the Services
13. Privacy
Your use of the Services is also governed by our Privacy Policy and User Data Deletion Instructions.
14. Changes to These Terms
We may modify these Terms at any time.
Updated versions will be published on our website with a revised Effective Date.
Your continued use of the Services constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
Any disputes arising from these Terms shall be resolved through good-faith negotiations. If no resolution can be reached, disputes shall be submitted to the competent courts of Indonesia.
16. Contact Information
For questions regarding these Terms of Service, please contact:
MeeChat.id
Managed by eBilling.id
Website:
Email:
